Payment Policy – Keystation

This Payment Policy outlines the accepted payment methods, processing terms, and related practices when purchasing digital products from Keysstation (operated by Elevnova LLC).

1. Accepted Payment Methods

Payments on our website are securely processed via Stripe. The following payment methods may be accepted depending on your location and card provider:

Major credit cards: Visa, Mastercard, American Express, Discover
Debit cards issued by authorized networks
Digital wallets: Apple Pay, Google Pay (if supported by your device and browser)
Other localized payment methods supported by Stripe

All transactions are denominated in United States Dollars (USD) unless stated otherwise.

2. Payment Processing

a. Secure Transactions

All payment information is encrypted using SSL/TLS protocols and processed through Stripe, a PCI-DSS Level 1 certified payment gateway. We do not store full credit card numbers on our servers.

b. Authorization and Confirmation

Once your payment is authorized:

You will receive an email confirmation with your order summary
A second email will follow with your digital product license and activation instructions

3. Payment Verification

To protect against fraud, some transactions may require additional verification. In such cases:

We may contact you to confirm your identity or payment method
Order processing may be delayed up to 24 hours if manual review is needed
If verification cannot be completed, your order may be canceled and refunded

4. Pricing and Taxes

All prices are displayed in USD.
Sales tax may be applied based on your billing location, in accordance with applicable laws.
The final amount, including any taxes, will be shown before checkout.
Prices are subject to change without prior notice but will not affect confirmed purchases.

5. Refunds and Chargebacks

Please refer to our Politique de retour et de remboursement for conditions under which refunds may be granted.

a. Chargeback Policy

If you believe you were charged in error, we encourage you to contact us first. Filing a chargeback without prior communication may result in:

Suspension of your account or access to products
Rejection of future purchases
Dispute response with full documentation submitted to the payment processor

Fraudulent or abusive chargebacks may be reported to the appropriate financial authorities.

6. Failed or Declined Transactions

Common reasons for failed payments include:

Insufficient funds
Incorrect billing address or card details
Card expiration or deactivation
Bank-imposed limits or security holds
International transaction restrictions

If your payment fails, you may retry using a different method or contact your card issuer for assistance.

7. No Subscription Billing

Keysstation does not offer recurring payments or subscription-based services. All purchases are one-time digital transactions. You will not be automatically billed at any point after your order.

8. Payment Disputes and Inquiries

To resolve any payment-related concerns, please contact us with:

Your order number
The email address used during checkout
A description of the issue

Our team will review your inquiry and respond within a reasonable timeframe during business hours.

Contact Information

For payment or billing inquiries:

Elevnova LLC
1111B S Governors Ave STE 25233
Dover, DE 19904
United States
E-mail: support@keysstation.com
Téléphone : +1 (302) 406-9497
Heures d'ouverture : du lundi au vendredi, de 9 h à 17 h (heure de l'Est)