Privacy Policy
This Privacy Policy describes how Keysstation (operated by Elevnova LLC) collects, uses, and protects your personal information when you visit https://keysstation.com or make a purchase through the site.
By using the site, you agree to the practices described below.
1. Scope of This Policy
This policy applies to:
- Visitors browsing the website
- Customers making purchases
- Users submitting inquiries or support requests
This policy does not apply to third-party websites linked from our site or services not controlled by us.
2. Information We Collect
We may collect the following types of information:
a. Information You Provide
- Name, email address, billing address, and phone number
- Payment method (handled securely by Stripe – we do not store full card numbers)
- Order details, including product purchased and date of transaction
- Support requests and communication history
b. Automatically Collected Data
- Device type, browser, operating system
- IP address and approximate geolocation
- Pages visited and time spent on the site
- Cookies and other tracking data (see “Cookies” section below)
3. How We Use Your Information
Your information may be used for the following purposes:
- To process and deliver your order
- To provide email confirmations and license delivery
- To respond to support inquiries
- To maintain transaction records for tax and regulatory purposes
- To improve site performance and user experience
- To prevent fraud and unauthorized access
- To comply with applicable laws and platform policies
4. Legal Basis for Processing
We process personal data under the following legal bases:
- Performance of a contract (e.g., fulfilling your order)
- Legal obligations (e.g., accounting and fraud prevention)
- Legitimate interest (e.g., site optimization and support)
- Consent (where required, such as for analytics or marketing cookies)
5. Sharing of Information
We do not sell or rent your personal data.
We may share your information with:
- Payment processors (e.g., Stripe) to securely handle transactions
- E-commerce platform providers (e.g., Shopify) for store operations
- Email service providers for order notifications and license delivery
- Fraud prevention and security tools to detect suspicious activity
- Legal authorities where required by law or regulation
All third parties are required to handle your data securely and in accordance with applicable data protection laws.
6. Payment Processing
Payments are handled by Stripe. Your card details are securely encrypted and processed directly by Stripe. We only receive confirmation of the transaction, not full payment details.
You can read Stripe’s privacy policy here: https://stripe.com/privacy
7. Data Retention
We retain personal data as long as necessary to:
- Fulfill purchases and deliver licenses
- Maintain accurate records for tax, accounting, and legal obligations
- Resolve disputes and prevent abuse
Typically, order records are retained for a minimum of 7 years as required by U.S. regulations.
8. Data Security
We use appropriate technical and organizational measures to protect your data:
- SSL encryption for all data transmitted through our site
- Access restrictions to personal data
- Secure storage and hosting infrastructure
- Regular updates to security protocols
However, no system is 100% secure, and we encourage users to take standard precautions when using online services.
9. Your Rights
Depending on your location, you may have the right to:
- Request access to your personal data
- Request correction of incorrect or outdated information
- Request deletion of your data (where legally permissible)
- Withdraw consent (where applicable)
- Object to processing in certain cases
- Request a copy of your data in portable format
To exercise any of these rights, contact us using the details provided below.
10. Cookies & Tracking Technologies
Our website uses cookies and similar technologies for:
- Essential functionality (e.g., cart and checkout)
- Analytics (e.g., visitor metrics and site performance)
- Session management and security
For more details, please refer to our [Cookies Policy].
You can control cookie settings through your browser or by using the cookie banner presented when you visit the site.
11. Do Not Track
Some browsers offer “Do Not Track” signals. Currently, our site does not respond to these signals. If this changes in the future, we will update this policy.
12. Third-Party Links
Our site may contain links to Microsoft or other trusted third-party sites. We are not responsible for their content or data handling practices. Please review the privacy policies of external websites before providing any information.
13. Children’s Privacy
We do not knowingly collect data from individuals under the age of 18. If you believe we have unintentionally collected such data, please contact us and we will delete it promptly.
14. International Users
If you access our services from outside the United States, please note that your information will be processed and stored in the U.S. By using our site, you consent to this transfer in accordance with applicable data protection laws.
15. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Changes will be posted with a revised “Effective Date” at the top of this page.
Material changes may also be announced via email or site notifications.
Contact Us
For privacy-related inquiries or to exercise your data rights, please contact:
Elevnova LLC
1111B S Governors Ave STE 25233
Dover, DE 19904, United States
Email: support@keysstation.com
Phone: +1 (302) 406-9497
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM EST