{"id":4445,"date":"2026-06-01T13:05:15","date_gmt":"2026-06-01T13:05:15","guid":{"rendered":"https:\/\/keys.troisbandes.com\/?page_id=4445"},"modified":"2026-06-01T13:05:16","modified_gmt":"2026-06-01T13:05:16","slug":"cookies-policy","status":"publish","type":"page","link":"https:\/\/keysstation.com\/en_au\/cookies-policy\/","title":{"rendered":"Cookies Policy"},"content":{"rendered":"<h2 class=\"wp-block-heading\">Digital Product Delivery<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Elevnova LLC specializes exclusively in digital software licenses.&nbsp;<strong>We do not ship physical products.<\/strong>&nbsp;All products are delivered electronically via email.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Instant Digital Delivery<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">Delivery Method<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">All products are delivered digitally to the email address you provide at checkout immediately after your payment is confirmed.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">What You&#8217;ll Receive<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Upon successful purchase, you will receive an email containing:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Your software product key\/license code<\/li>\n\n\n\n<li>Download links for the software (when applicable)<\/li>\n\n\n\n<li>Step-by-step installation instructions<\/li>\n\n\n\n<li>Activation guidelines and requirements<\/li>\n\n\n\n<li>Support contact information<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Delivery Timeframe<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Instant to 24 hours maximum<\/strong><\/li>\n\n\n\n<li>Most orders: Delivered within 5-15 minutes<\/li>\n\n\n\n<li>Orders requiring verification: Up to 24 hours<\/li>\n\n\n\n<li>Weekend orders: May experience slight delays<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">How Digital Delivery Works<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">Step 1: Complete Your Purchase<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">After your payment is successfully processed through our secure payment gateway (Stripe), your order enters our system.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Step 2: Automated Processing<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Our system automatically generates and assigns your unique product license key.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Step 3: Email Delivery<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Your product key and all necessary information are sent to the email address you provided during checkout.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Step 4: Download &amp; Activate<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Follow the included instructions to download (if applicable) and activate your Microsoft software.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Important Delivery Information<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">Check Your Email<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Primary Inbox:<\/strong>\u00a0Check your main inbox first<\/li>\n\n\n\n<li><strong>Spam\/Junk Folder:<\/strong>\u00a0Sometimes emails are filtered incorrectly<\/li>\n\n\n\n<li><strong>Promotions Tab:<\/strong>\u00a0Gmail users should check the Promotions tab<\/li>\n\n\n\n<li><strong>Email Filters:<\/strong>\u00a0Ensure\u00a0<a href=\"mailto:support@keysstation.com\" target=\"_blank\" rel=\"noreferrer noopener\">support@keysstation.com<\/a>\u00a0is not blocked<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Email Requirements<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Provide a valid, active email address at checkout<\/li>\n\n\n\n<li>Ensure your inbox has sufficient storage space<\/li>\n\n\n\n<li>Add\u00a0<a href=\"mailto:support@keysstation.com\" target=\"_blank\" rel=\"noreferrer noopener\">support@keysstation.com<\/a>\u00a0to your safe sender list<\/li>\n\n\n\n<li>Check your email settings to allow emails from our domain<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">No Physical Shipping<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Zero shipping charges<\/strong>\u00a0&#8211; all products are digital<\/li>\n\n\n\n<li><strong>No physical items<\/strong>\u00a0will be mailed to you<\/li>\n\n\n\n<li><strong>No tracking numbers<\/strong>\u00a0&#8211; delivery is instant via email<\/li>\n\n\n\n<li><strong>Worldwide availability<\/strong>\u00a0&#8211; no geographic shipping restrictions<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Delivery Confirmation<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">You will receive two emails:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Order Confirmation:<\/strong>\u00a0Sent immediately after purchase confirming your order<\/li>\n\n\n\n<li><strong>License Delivery:<\/strong>\u00a0Contains your product key and download\/activation instructions<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">If you receive the order confirmation but not the license delivery email within 24 hours, please contact support.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Delivery Issues &amp; Troubleshooting<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">If You Don&#8217;t Receive Your License<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">If you haven&#8217;t received your digital product within 24 hours:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Check spam\/junk folders<\/strong>\u00a0thoroughly<\/li>\n\n\n\n<li><strong>Verify the email address<\/strong>\u00a0you entered at checkout<\/li>\n\n\n\n<li><strong>Check email filters<\/strong>\u00a0that might be blocking our emails<\/li>\n\n\n\n<li><strong>Allow up to 24 hours<\/strong>\u00a0for manual processing in rare cases<\/li>\n\n\n\n<li><strong>Contact our support team<\/strong>\u00a0if still not received<\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\">Wrong Email Address<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">If you provided an incorrect email address:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Contact\u00a0<a href=\"mailto:support@keysstation.com\" target=\"_blank\" rel=\"noreferrer noopener\">support@keysstation.com<\/a>\u00a0immediately with your order number<\/li>\n\n\n\n<li>Provide the correct email address<\/li>\n\n\n\n<li>We will resend your license to the correct address<\/li>\n\n\n\n<li>This must be done within 30 days of purchase<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Technical Issues<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">If you experience technical issues with downloading or activating:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Contact\u00a0<a href=\"mailto:support@keysstation.com\" target=\"_blank\" rel=\"noreferrer noopener\">support@keysstation.com<\/a>\u00a0with details of the issue<\/li>\n\n\n\n<li>Include any error messages or screenshots<\/li>\n\n\n\n<li>Our team will assist with troubleshooting or provide a replacement if defective<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">International Delivery<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Our digital delivery service is available&nbsp;<strong>worldwide<\/strong>&nbsp;with no restrictions:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>No international shipping fees<\/strong><\/li>\n\n\n\n<li><strong>No customs delays<\/strong><\/li>\n\n\n\n<li><strong>No import taxes<\/strong>\u00a0(digital products)<\/li>\n\n\n\n<li><strong>Instant delivery<\/strong>\u00a0regardless of location<\/li>\n\n\n\n<li><strong>Same service<\/strong>\u00a0in all countries<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Product availability and licensing may vary by region based on Microsoft&#8217;s licensing terms.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Resending Your License<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">Lost or Deleted Email<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">If you&#8217;ve lost or accidentally deleted your license email:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Contact\u00a0<a href=\"mailto:support@keysstation.com\" target=\"_blank\" rel=\"noreferrer noopener\">support@keysstation.com<\/a><\/li>\n\n\n\n<li>Provide your order number or purchase email address<\/li>\n\n\n\n<li>We can resend your license information<\/li>\n\n\n\n<li>Keep your license email safe for future reference<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Multiple Devices<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Your license key remains the same<\/li>\n\n\n\n<li>You can access your license email from any device<\/li>\n\n\n\n<li>Microsoft&#8217;s licensing terms determine how many devices can use one license<\/li>\n\n\n\n<li>Refer to Microsoft&#8217;s EULA for specific activation limitations<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Business Hours &amp; Support<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">Automated System<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Our digital delivery system operates&nbsp;<strong>24\/7\/365<\/strong>&nbsp;for instant product delivery.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Customer Support<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Our support team is available for delivery issues:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Hours:<\/strong>\u00a0Monday &#8211; Friday, 9:00 AM &#8211; 5:00 PM EST<\/li>\n\n\n\n<li><strong>Email:<\/strong>\u00a0<a href=\"mailto:support@keysstation.com\" target=\"_blank\" rel=\"noreferrer noopener\">support@keysstation.com<\/a>\u00a0(monitored during business hours)<\/li>\n\n\n\n<li><strong>Phone:<\/strong>\u00a0+1 302 406 9497 (business hours only)<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">For urgent delivery issues outside business hours, email us and we&#8217;ll respond on the next business day.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Delivery Guarantee<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We guarantee delivery of your digital product within 24 hours of purchase. If you don&#8217;t receive your license within this timeframe and have checked all the troubleshooting steps above, contact us for immediate assistance.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Special Circumstances<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">High Volume Periods<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">During promotional periods or high-traffic times, delivery may take slightly longer than usual, but will not exceed 24 hours.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Payment Verification<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Some orders may require additional payment verification for fraud prevention, which can delay delivery by a few hours.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">System Maintenance<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Scheduled maintenance is performed during off-peak hours. If maintenance affects delivery, customers will be notified.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Questions?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If you have questions about our delivery process before purchasing:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Email:<\/strong>&nbsp;<a href=\"mailto:support@keysstation.com\" target=\"_blank\" rel=\"noreferrer noopener\">support@keysstation.com<\/a><br><strong>Phone:<\/strong>&nbsp;+1 302 406 9497<br><strong>Address:<\/strong>&nbsp;1111B S Governors Ave STE 25233, Dover, DE 19904, United States<\/p>","protected":false},"excerpt":{"rendered":"<p>Digital Product Delivery Elevnova LLC specializes exclusively in digital software licenses.&nbsp;We do not ship physical products.&nbsp;All products are delivered electronically via email. Instant Digital Delivery&#8230;<\/p>","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-4445","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/keysstation.com\/en_au\/wp-json\/wp\/v2\/pages\/4445","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/keysstation.com\/en_au\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/keysstation.com\/en_au\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/keysstation.com\/en_au\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/keysstation.com\/en_au\/wp-json\/wp\/v2\/comments?post=4445"}],"version-history":[{"count":2,"href":"https:\/\/keysstation.com\/en_au\/wp-json\/wp\/v2\/pages\/4445\/revisions"}],"predecessor-version":[{"id":4454,"href":"https:\/\/keysstation.com\/en_au\/wp-json\/wp\/v2\/pages\/4445\/revisions\/4454"}],"wp:attachment":[{"href":"https:\/\/keysstation.com\/en_au\/wp-json\/wp\/v2\/media?parent=4445"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}